Customer satisfaction is always a top priority at our company. Our goal is to communicate transparently, to act as a reliable service provider for our customers and to supply top-class results. In order to do this, one needs good quality management which promotes the close cooperation with customers, a culture of constructive criticism and reinforces the dedication of the employees. For this reason, VDI/VDE Innovation + Technology has appointed a Quality Management Officer who supports and promotes these processes. Our quality management system has been certified by the TÜV NORD [Technical Supervisory Authority of Northern Germany] CERT GmbH in accordance with the DIN EN ISO 9001:2015 Standard. Our quality management system was re-certified in 2022 by TÜV NORD CERT GmbH according to the DIN EN ISO 9001:2015 standard. Naturally, we work in accordance with this standard at all our company’s locations and departements.
Information Security’s Importance at Our Company
Information processing plays a key role for the fulfilment of tasks in VDI/VDE-IT. As a service provider, the handling of confidential information is part of our daily business. This applies in principle to all areas of analysis, promotion and organisation of innovation and technology. However, this applies in particular to the business areas of project management, studies, evaluation, offices, contact offices and regional development. Therefore, the VDI/VDE-IT and the subsidiary company FILINA Innovation + Technik GmbH maintain an information security management system (ISMS). The aim of the ISMS is to define, control, maintain and continuously improve information security in the company.
The management system was certified for the first time in October 2014 by TÜV NORD CERT GmbH according to the internationally recognised standard DIN EN ISO27001:2013. The scope of the management system covers all locations and all business areas; the most recent proof of the maintenance and further development of the ISMS was last provided in October 2022.
Environmental management system
As VDI/VDE-IT, we want to take into account both the needs of the environment and the changing demands of society. With the introduction of an environmental management system, VDI/VDE-IT acknowledges its social and ecological responsibility and thus initiates concrete steps to improve its own environmental performance. The environmental management system is co-designed and implemented by the employees, the environmental goals are guiding principles and are implemented through changes in processes and behavior.
Our environmental management system was certified in 2022 by TÜV NORD CERT GmbH according to the DIN EN ISO 14001:2015 standard. It is currently being operated at the Berlin sites, with other offices to follow."