Quality Management
Customer satisfaction is always a top priority at our company. Our goal is to communicate transparently, to act as a reliable service provider for our customers and to supply top-class results. In order to do this, one needs good quality management which promotes the close cooperation with customers, a culture of constructive criticism and reinforces the dedication of the employees. For this reason, VDI/VDE Innovation + Technology has appointed a Quality Management Officer who supports and promotes these processes. Our quality management system has been certified by the TÜV NORD [Technical Supervisory Authority of Northern Germany] CERT GmbH in accordance with the DIN EN ISO 9001:2015 Standard. Our quality management system was re-certified in 2025 by TÜV NORD CERT GmbH according to the DIN EN ISO 9001:2015 standard. We work in accordance with this standard at all our company’s locations and departements.
Questions? Please contact our quality management team.
Information Security and Data Protection
Information processing plays a key role for the fulfilment of tasks in VDI/VDE-IT. As a service provider, the handling of confidential information is part of our daily business. This applies in principle to all areas of analysis, promotion and organisation of innovation and technology. However, this applies in particular to the business areas of project management, studies, evaluation, offices, contact offices and regional development. Therefore, the VDI/VDE-IT and the subsidiary company FILINA Innovation + Technik GmbH maintain an information security management system (ISMS). The aim of the ISMS is to define, control, maintain and continuously improve information security in the company.
The management system was certified for the first time in October 2014 by TÜV NORD CERT GmbH according to the internationally recognised standard ISO27001:2022. The scope of the management system and the certification covers all locations and all business areas; the most recent proof of the maintenance and further development of the ISMS was last provided in October 2025.
We are deliberately taking this a step further: the responsible handling of personal data – both in the role of data controller and a in the roll of data processor within the meaning of data protection legislation – is also of paramount importance to VDI/VDE-IT. To ensure this is implemented systematically in the interests of all data subjects and thus in accordance with the General Data Protection Regulation, whilst also creating significant synergies with information security, we apply ISO 27701:2025 as the standard for data protection management. This avoids duplicate structures alongside the ISMS and enable integrated processes in practice.
Upon request, we provide further documents such as the security policy and the statements of application (relating to the management systems ISO 27001:2022 and ISO 27701:2025) with explanations of implemented control measures and NIS 2 compliance.
If you have any comments, suggestions, or questions regarding information security, or if you would like to report vulnerabilities or incidents, we would be pleased to receive your feedback at: isb@vdivde-it.de
Environmental management system
As VDI/VDE-IT, we want to take into account both the needs of the environment and the changing demands of society. With the introduction of an environmental management system, VDI/VDE-IT acknowledges its social and ecological responsibility and thus initiates concrete steps to improve its own environmental performance. The environmental management system is co-designed and implemented by the employees, the environmental goals are guiding principles and are implemented through changes in processes and behavior.
Our environmental management system was re-certified in 2025 by TÜV NORD CERT GmbH according to the DIN EN ISO 14001:2015 standard. We work in accordance with this standard at all our company’s locations and departements.
Questions? Please contact our environmental management team.